Shipping Information
We ship worldwide from our studio in Czech Republic. Every order is carefully packed by hand and fully tracked from our door to yours.
Production Time
Every mask is handcrafted individually in our studio. Please allow at least 14 business days for production before your order ships.
Custom color or hair work orders require an additional 5 business days on top of the standard production time.
Once your order is ready, you’ll receive a tracking number by email as soon as it leaves our studio.
Delivery Times & Cost
Destination
Delivery time
Cost
Czech Republic
1–2 business days
Included
Central Europe
SK, AT, HU, PL, DE
2–3 business days
30 €
Western Europe
FR, ES, IT, NL, BE...
3–5 business days
30 €
Rest of Europe
4–7 business days
30 €
Worldwide
5–14 business days
30 €
Delivery times are estimates and may vary due to customs clearance, local holidays or carrier delays. Production time is not included in delivery time estimates above.
Tracking
Every order is fully tracked from our studio to your door. You’ll receive a tracking link by email as soon as your order ships.
Important Notes
- All orders are carefully packed by hand to ensure your mask arrives in perfect condition
- We cannot be held responsible for delays caused by customs clearance outside the EU
- For countries outside the EU, customs duties and import taxes may apply — these are the responsibility of the customer
- If you have a specific delivery question, contact us at shop@occultfx.com
At a glance
Production time
From 14 business days
Custom orders
+5 business days
Shipping cost
30 € worldwide
Tracking
Full real-time tracking
Contact Us
Have a question about your return?
We reply within 24 hours.
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