Privacy Policy
OccultFX.com is operated by FX Creator s.r.o.
IČO: 27867200
Kaprova 42/14, Staré Město, 110 00 Praha 1, Czech Republic
Contact: shop@occultfx.com
What Data We Collect
When you use OccultFX.com, we may collect the following personal data:
- Name, email, address, phone number — when you place an order or contact us
- Payment information — processed securely by our payment provider (we do not store card details)
- IP address, browser type, pages visited — collected automatically via analytics tools
- Email address — if you subscribe to our newsletter
How We Use Your Data
We use your data to:
- Process and fulfil your orders
- Communicate with you about your order status
- Send you marketing emails (only with your consent)
- Improve our website and user experience
- Comply with legal obligations
Analytics & Tracking Tools
We use the following tools to analyse website traffic and improve our services:
- Google Analytics — tracks website usage anonymously. You can opt out via Google’s opt-out tool.
- MonsterInsights — WordPress plugin that connects Google Analytics to our website
- Jetpack — WordPress plugin used for site security, performance and basic statistics
These tools may use cookies to collect data. See our Cookie Policy below.
Email Marketing
We use MailPoet to send newsletters and promotional emails. You will only receive marketing emails if you have explicitly consented (opted in).
You can unsubscribe at any time by clicking the unsubscribe link in any email we send you, or by contacting us at shop@occultfx.com.
Cookies
Our website uses cookies to:
- Remember your preferences and cart contents
- Analyse website traffic (Google Analytics)
- Ensure website security (Jetpack)
You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.
Data Sharing
We do not sell your personal data. We may share your data with:
- Shipping partners (name, address) — to deliver your order
- Payment processors — to process payments securely
- Google — for analytics purposes (anonymised data)
All third parties are required to handle your data in accordance with GDPR.
Data Retention
We retain your personal data for as long as necessary to fulfil your order and comply with legal obligations (typically 5 years for tax and accounting purposes under Czech law).
Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data (“right to be forgotten”)
- Object to processing of your data
- Withdraw consent at any time
To exercise any of these rights, contact us at shop@occultfx.com. We will respond within 30 days.
Data Controller
FX Creator s.r.o.
IČO: 27867200
Kaprova 42/14, Staré Město, 110 00 Praha 1, Czech Republic
Email: shop@occultfx.com
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We recommend checking this page periodically.
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